At  Poshak – The Heritage , we respect the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services.  

By using our website, you agree to the practices described here.  

1. Information We Collect  

We may collect the following types of information:  

• Personal Information: Name, email address, phone number, billing and shipping address.    
  
   
• Payment Information: Card details or payment account details during checkout (processed securely by third-party payment gateways).    
  
   
• Technical Information: IP address, browser type, device type, and cookies that help us improve your browsing experience.    
  
   
• Voluntary Information: Information you provide when contacting us, subscribing to newsletters, or participating in promotions.    
  
   

2. How We Use Your Information  

Your information is used to:  

• Process and fulfil your orders efficiently.    
  
   
• Communicate with you about your orders, products, offers, and updates.    
  
   
• Improve our website, services, and product offerings.    
  
   
• Provide customer support and resolve queries.    
  
   
• Personalise your shopping experience.    
  
   

3. Data Protection & Security  

We adopt industry-standard measures to protect your information from unauthorised access, alteration, or disclosure. Payment information is always encrypted and processed through secure gateways.  

4. Cookies  

Our website uses cookies to improve functionality and user experience. You may choose to disable cookies in your browser, but certain features of the website may not function as intended.  

5. Third-Party Services  

We may share limited information with trusted third parties, such as shipping partners, payment processors, or analytics providers. These parties are bound by confidentiality agreements and cannot use your data for any other purpose.  

6. Your Rights  

• Request access to the data we hold about you.    
  
   
• Correct or update your personal information.    
  
   
• Opt out of marketing communications at any time.    
  
   
• Request deletion of your account/data, unless retention is required by law.    
  
   

7. Contact Us  

For privacy-related queries, email us at  care@poshaktheheritage.com .