Welcome to Poshak – The Heritage . By using our website and purchasing our products, you agree to the following terms and conditions.
1. Use of Website
- All content on this website (text, images, logos, and designs) is owned by Poshak – The Heritage. You may not copy, reproduce, or use our content without prior written consent.
- You agree to use the website only for lawful purposes.
2. Products & Descriptions
- We strive for accuracy in product descriptions and images. However, as our products are handcrafted, minor variations in colour, texture, or embroidery may occur. These variations are not considered defects.
- All prices are listed in INR (₹) or AED, and may change without prior notice.
3. Orders & Payments
- An order is confirmed only when payment is successfully received.
- For COD orders (where available), customers must ensure accurate contact details for delivery.
- International customers are responsible for customs duties, VAT, or import taxes applicable in their country.
4. Shipping & Delivery
- We ship across India, the UAE, and other international destinations.
- Estimated delivery times will be provided during checkout. However, delays due to logistics, customs, or unforeseen circumstances may occur.
- Once shipped, tracking details will be shared with the customer.
5. Cancellations
- Orders can be cancelled within 24 hours of placing the order , provided they have not been shipped.
- Customised and pre-ordered items cannot be cancelled.
6. Limitation of Liability
- While we take care to ensure timely delivery and quality, we are not liable for delays caused by courier companies, customs, or natural events beyond our control.
- Poshak – The Heritage is not responsible for any indirect or consequential losses related to your use of our website or products.
7. Governing Law
These terms are governed by and construed under the laws of India and the UAE .